Privacy Policy

When you submit an enquiry or book a consultation, we collect the details you provide — such as your name, phone number, email address, event date, venue, guest count, occasion, budget range, cuisine preferences and any requirements or inspiration you share. We may also collect standard technical information (such as browser type and pages visited) to improve our website.

We use your information solely to respond to your enquiry, design and deliver your event, communicate with you about your celebration, and improve our services. We contact you using the method and time you indicate as your preference where possible.

We do not sell your personal information. We may share limited details with trusted partners and staff strictly as required to deliver your event — for example, venue coordination or logistics — and only to the extent necessary. All partners are expected to treat your information with the same care we do.

We retain enquiry and event information for as long as necessary to serve you and to meet legal or accounting obligations. We take reasonable organisational and technical measures to protect your information against unauthorised access, loss or misuse.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop contacting you at any time. To make a request, email us at customercare@flenbo.com.

Our website may use essential cookies and privacy-respecting analytics to understand how the site is used and to improve your experience. You can control cookies through your browser settings.

For any questions about this policy or your information, please contact us at customercare@flenbo.com or +91 93118 77986.